Orders and Returns


Orders will only be sent after confirmation of stock and payment in the case of payments through the website. Orders will be delivered to the address specified by the user and cannot be delivered to PO boxes.


All orders shipped by DOMA must be examined by the customer upon receipt. If any irregularity or damage is detected in the product, the customer must return it. In this case, contact is required by telephone (+351) 289 302 300/912 291 919.
Once the defective food has been received, at our facilities and after validating its status accordingly, an exchange or refund will be made according to the payment method made by the customer, or another solution previously agreed with the same.
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